If you have questions, you’re not alone. Below are some of the most common questions we hear from businesses considering a partnership with Aegis.
If you don’t see your question here, feel free to reach out directly at the form below.
We typically work with businesses that have between 5 and 100 users. Our most common clients are in the 10–50 user range, across industries like accounting, law, financial services, and manufacturing.
We serve businesses throughout the Tulsa metro and Northeast Oklahoma region. We provide both on-site and remote support depending on your needs and location.
At this time, we specialize in Windows-based systems and do not support Apple/Mac-only environments. If your business is primarily Apple-based, we may not be the best fit.
We perform a high-level assessment of your current systems, identify potential security gaps, and provide actionable recommendations—no pressure, no commitment. It's a great way to see how we work before deciding to move forward.
We offer a wide range of services, including cybersecurity assessments, managed IT services, structured cabling, and both business and home camera systems.
Contact us to schedule an appointment, and one of our experts will visit your site to assess your needs and provide a detailed estimate tailored to your specific requirements.
Most IT companies typically provide a standard service plan that is convenient for them to manage. However, our approach is different. We tailor our services to your organization's specific needs so that you only pay for what you truly require, rather than being charged for services you may not need.
Our mindset is focused on cybersecurity first, unlike other IT companies that prioritize operations. We believe that if a system works but lacks security, it ultimately endangers the business as a whole.
Yes. With our Full-Service IT & Cybersecurity plan, all remote and on-site support is included. That means no surprise invoices, labor fees, or hourly charges for support tickets.
We price per user per month. Our Enhanced Security Plan is $50/user, and our Full-Service IT & Cybersecurity Plan is $200/user. 100GB of backup storage per user is included. Extra storage, compliance add-ons, or project work may carry additional fees.
Yes. We provide 24/7 monitoring and incident response. If a critical issue arises outside of business hours, we're available to respond.
We primarily serve firms in regulated industries: accounting, law, financial services, and manufacturing. We understand the workflows, software, and compliance challenges specific to these businesses.
Yes, you can modify your services at any time to include additional features or services. Just contact our support team for assistance.
If you encounter any issues with your systems or services, please contact us immediately. We offer ongoing assistance to ensure your systems are always running smoothly.
Absolutely, we provide full installation services and ongoing maintenance to ensure your security or IT systems operate perfectly.
We’ll assess your systems, identify risks and inefficiencies, and show you exactly how we can help — no pressure, no obligations. It’s the fastest way to see if Aegis is the right fit for your business.
